Johnson & Co.

Translating Luxury from Boutique to Digital

Reimagining Sales Experiences
by Designing Connected
Ecosystems for
Automotive Retail.

Capabilities & Services

Digital Transformation,

Product Experiences,
Business Strategy

Product Strategy, Research & Development,
Tech & Product

Overview

Johnson & Co. has spent decades building relationships around some of the world's most prestigious watchmakers.

But the way people discover, research and buy luxury watches was changing.

We worked with Johnson & Co. to rethink its digital presence — moving beyond a traditional retail website to create a digital luxury ecosystem that could bring together product discovery, editorial storytelling, brand education, customer engagement and commerce.

Key Features That Matter

Key Features That Matter

A premium digital storefront designed around discovery, consideration and conversion — across a portfolio of global watchmakers.

A premium digital storefront designed around discovery, consideration and conversion — across a portfolio of global watchmakers.

Luxury E-Commerce

Luxury E-Commerce

Structured product experiences that make it easier to navigate an extensive luxury catalogue, and find the right watch.

Structured product experiences that make it easier to navigate an extensive luxury catalogue, and find the right watch.

Intelligent Product Discovery

Intelligent Product Discovery

Bringing storytelling and commerce together through editorial content that helps customers discover watches through culture, craftsmanship and context.

Bringing storytelling and commerce together through editorial content that helps customers discover watches through culture, craftsmanship and context.

Editorial Commerce

Editorial Commerce

Connecting digital discovery with the human expertise that defines the Johnson & Co. experience: from enquiries and conversations to boutique visits and after-sales service.

Connecting digital discovery with the human expertise that defines the Johnson & Co. experience: from enquiries and conversations to boutique visits and after-sales service.

Digital Clienteling

Digital Clienteling

Built with clear insights

Built with clear insights

+0%Digital Sessions
+0%Handheld Explorations
0xDigital Customer Growth
+0%Individual Brand Discoveries
+0%Digital Sessions
+0%Handheld Explorations
0xDigital Customer Growth
+0%Individual Brand Discoveries

Let's Build Together